ADA accessible seating and companion seating is available on the main concourse level of College Park Center, in sections 101, 103, 104 and 107. ADA seating is designated as such when buying tickets, and is available for purchase on our website, UTATickets.com. If you need to exchange your non-ADA tickets for ADA accessible seating, please contact the Box Office as soon as possible at (817) 272-9595 or boxoffice@uta.edu. 

Assisted listening devices are available for guests to use during public events. Please visit the Guest Services desk, located on the Main Concourse behind Section 103 to check out an assisted listening device.

College Park Center typically offers drop-off and pick-up areas at Gate 1, at the intersection of Spaniolo Drive and Third Street, and at Moritz Plaza, at the intersection of Spaniolo Drive and Second Street. Buses and cars will be allowed to drop-off and pick-up near Arlington Hall, but vehicles are not permitted to park there.

Please note: drop-off locations occasionally change due to road closures, so please see the event parking page for your event for the most accurate information. 

College Park Center has one (1) elevator located inside Gate 1 and two (2) elevators located on the main concourse, near sections 104-105 and 110. All guests, including guests with disabilities, are welcome to use the elevators. Note: guests will need to present event-level tickets/credentials to access the event level on event day.

College Park Center is devoted to providing the highest level of care for all our guests and staff. In the event of an emergency, remain calm and listen to instructions from our event staff, who have been trained to assist you in evacuating the building. Emergency messaging and audio will be communicated throughout the arena, and all fire exits are clearly marked. Guests are encouraged to locate the nearest exit closest to your assigned seating location upon entering the building.

First Aid is located on the main concourse, near section 106, and is fully staffed during most events at College Park Center. In the event of a medical emergency when First Aid is closed, please call UTA Police Dispatch at 817-272-3003.

Guest Services is located on the main concourse, behind sections 103-104 by the Ted E's concession stand. Guest Services opens 30 minutes before the scheduled door time and remains open until one (1) hour after the conclusion of the event.

Our guest services staff are trained and equipped to offer convenient services to all guests, including wheelchair escort assistance and lost and found.

Please note: The Guest Services desk may not be open for all events. If the desk is closed, Guest Services representatives, wearing blue polos, will be visible throughout the main concourse and available to assist you. 

ADA accessible parking spaces are offered in all on-site parking garages and parking lots that are open for the event. Available parking lots and pricing vary depeding on event. Please go to utatickets.com to see rate and parking lot options for your specific event, and pre-purchase parking for most events. 

Please visit uta.edu/pats for additional parking information and any questions related to event parking.

Restrooms are located throughout College Park Center for your convenience. All restrooms meet or exceed ADA specifications.

Family restrooms can be found on the main concourse, near sections 106 and 114. For your reference, please check our Arena Layout Map here to see all building amenities.

Through a partnership with KultureCity, College Park Center is a Sensory Inclusive Certified venue. This  initiative promotes an accommodating and positive experience for all guests and fans with sensory needs. College Park Center is the first WNBA venue and first university venue in Texas to be certified sensory inclusive with KultureCity. 

Sensory bags, equipped with noise canceling headphones, fidget tools, verbal cue cards, and weighted lap pads are available for check out for guests with sensory sensitivities, at the Guest Services desk behind section 103. 

There is a Quiet Area located in the First Aid room by section 105. There is also a Quiet Area located on the Nancy Best Terrace by section 109 on the main concourse. During public events, this area is open to any guest who is experiencing sensory sensitivities or just needs a quick break from the sounds, lights and crowded atmosphere of live events. 

You can download the KultureCity app for Apple or Android to view more resources about what to expect when entering College Park Center and the services we offer. Learn more about College Park Center's Sensory Inclusive certification HERE.

 View a map of sensory inclusive resources in the arena.

Service animals are permitted in accordance with ADA regulations. Service animals must remain on a leash or in a harness at all times. If you need additional seat accommodations, please stop by the Box Office before entering the building.

College Park Center can provide sign language interpretation for guests with hearing disabilities. Requests for this service must be received 45 days prior to the event and be approved by the performer/event organizer. For details or to make a request, please contact us at 817-272-5584 or cpc@uta.edu.

Our Guest Services representatives are happy to assist with wheelchair escorts inside the arena. Please visit the Guest Services desk located on the main concourse behind section 103, or call (817) 272-5584 to request an escort.